Trust Center
At ChurnZero, we know that your trust depends on how well we protect your data. That’s why security, privacy, and compliance are woven into every aspect of our business—from how we build our platform to how we support our customers.
This Trust Center is your single source for information about our security posture, compliance certifications, and data protection practices. Here, you can explore our policies, review audit reports, and request access to detailed security documentation. Our goal is simple: to give you confidence that your data is handled with the highest standards of care, transparency, and integrity.
HackerRank
Sibme
FreeWill
Untappd
Cision
iContact
MyShopManager
Boulevard
Critical Mention
ABBYY
Cin7
Smoothwall
Cofense
GoCanvas
FiscalNote
Woven
IntelAgreeISO 27001 Year 3 Surveillance Audit Complete
We're pleased to announce the successful completion of our Year 3 ISO 27001 Surveillance Audit. This annual review confirms that our information security management system continues to meet the rigorous requirements of the ISO 27001 standard. Our updated certificate is now available for download on our Trust Center. This milestone reflects our continued commitment to maintaining the highest standards of information security for our customers.
2026 Penetration Testing Complete
ChurnZero is pleased to announce the successful completion of our 2026 annual third-party penetration test, conducted in March 2026. Security is a core commitment at ChurnZero, and engaging an independent firm to assess our systems each year is an important part of how we validate and maintain that commitment.
The customer letter summarizing the engagement scope, methodology, and findings is available for download below.
2025 SOC 2 Type II Report Now Available
ChurnZero has completed its 2025 SOC 2 Type II examination, reaffirming our unwavering dedication to securing customer data and protecting privacy across our platform. This report provides an in-depth, independent evaluation of the controls and processes we maintain to ensure the security, availability, and confidentiality of your information.
We remain committed to upholding the highest standards of trust and transparency as we continue to strengthen our security program. To review the full assessment and learn more about how we safeguard your data, you can download the report below.
