Trust Center

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At ChurnZero, we know that your trust depends on how well we protect your data. That’s why security, privacy, and compliance are woven into every aspect of our business—from how we build our platform to how we support our customers.

This Trust Center is your single source for information about our security posture, compliance certifications, and data protection practices. Here, you can explore our policies, review audit reports, and request access to detailed security documentation. Our goal is simple: to give you confidence that your data is handled with the highest standards of care, transparency, and integrity.

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Trust Center Updates

2025 SOC 2 Type II Report Now Available

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Compliance

ChurnZero has completed its 2025 SOC 2 Type II examination, reaffirming our unwavering dedication to securing customer data and protecting privacy across our platform. This report provides an in-depth, independent evaluation of the controls and processes we maintain to ensure the security, availability, and confidentiality of your information.

We remain committed to upholding the highest standards of trust and transparency as we continue to strengthen our security program. To review the full assessment and learn more about how we safeguard your data, you can download the report below.

Update to our Sub Processors

Subprocessors

At ChurnZero, we are committed to maintaining the highest standards of data privacy and security for our customers. As part of our ongoing efforts to ensure reliable, secure, and efficient delivery of our services, we periodically review and update our sub processors.

We have recently updated our list of sub processors to reflect current service providers that support our operations and infrastructure. The updated list is available below.

We carefully vet each sub processor for their security, privacy, and compliance practices to ensure they meet ChurnZero’s rigorous standards for protecting customer data.

HIPAA Audit Successfully Completed

Compliance

We’re pleased to share that we’ve successfully completed our latest HIPAA compliance audit. This independent review reaffirms our ongoing commitment to protecting sensitive health information and maintaining the highest standards of data privacy and security.

The updated HIPAA audit report is now available below customers prospects, and partners to review.

Documents

REPORTSAWS Network Diagrams
AWS Network Diagrams
ChurnZero AI / OpenAI DPIA
ChurnZero AI FAQ
View more

Subprocessors

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