Trust Center
At ChurnZero, we know that your trust depends on how well we protect your data. That’s why security, privacy, and compliance are woven into every aspect of our business—from how we build our platform to how we support our customers.
This Trust Center is your single source for information about our security posture, compliance certifications, and data protection practices. Here, you can explore our policies, review audit reports, and request access to detailed security documentation. Our goal is simple: to give you confidence that your data is handled with the highest standards of care, transparency, and integrity.
HackerRank
Sibme
FreeWill
Untappd
Cision
iContact
MyShopManager
Boulevard
Critical Mention
ABBYY
Cin7
Smoothwall
Cofense
GoCanvas
FiscalNote
Woven
IntelAgree
Trust Center Updates
Node.js October 2026 security releases
On October 21, 2026, the Node.js project published security releases addressing several vulnerabilities, including CVE-2026-105482 and others rated high severity. We reviewed the advisory and confirmed the ChurnZero production environment and customer platform are not affected. No customer data was at risk and no customer action is required. We are patching corporate workstations as a precaution.
Full advisory: https://nodejs.org/en/blog/vulnerability/october-2026-security-releases
Questions can be directed to support@churnzero.com.
PHP remote code execution vulnerabilities (CVE-2026-109618, CVE-2026-109619)
ChurnZero is not affected by CVE-2026-109618 or CVE-2026-109619, the critical PHP vulnerabilities announced by the PHP Foundation on October 20, 2026 and patched on October 21.
The ChurnZero platform is not built on PHP, and no PHP runtime is deployed in our production environment. The vulnerable code does not exist in our stack, so there is nothing to patch and no customer data was exposed.
No action is required from customers. Questions can go to support@churnzero.com.
Updated Terms of Service, DPA, and Privacy Policy
We've updated our Terms of Service, Data Processing Addendum, and Privacy Policy, effective 10/1/2026
Protecting our customers' data is central to how we build and run ChurnZero. We review these documents regularly so they stay accurate as our platform, our sub-processors, and the regulatory environment change, and so you always have a clear picture of how your data is handled.
The current versions are available on our website at https://churnzero.com/legal and in the Trust Center https://trust.churnzero.com
